Legal · Adda Academy
Contact Us
Last updated: 2026-05-23
Our support team is here to help you with any question about your account, your courses or your payments. Please pick the right category below so we can route your message quickly.
Reach us
- Email: support@addaacademy.in
- WhatsApp: +91-90000-00000
- Phone: +91-90000-00000
- Address: Hyderabad, Telangana, India
Support hours
Monday – Saturday, 10:00 AM to 7:00 PM IST. Messages received outside support hours will be answered on the next working day.
Typical response time: within 24–48 working hours.
What can we help you with?
- App not opening, crashing or showing errors.
- Login or PIN issues, account locked or unable to verify mobile number.
- Payment failed, payment deducted but access not granted, or duplicate payment.
- Course content not loading, video buffering or PDF not opening.
- Refund and cancellation queries.
- General doubts about a course or how to start preparing.
Before you write
- Mention your registered mobile number.
- Mention the course name, if your query is about a specific course.
- Attach a screenshot if you are seeing an error.
Quick links
You can also self-serve through our policy pages: Privacy Policy, Terms & Conditions, Refund Policy and Digital Access Policy.