Digital Access & Delivery Policy

How access is delivered

• Courses are delivered through your registered account on the app and website.
• Once your payment is confirmed by our payment partner, the course is unlocked in your account.
• Most purchases are unlocked instantly. In rare cases, verification can take a short while — usually a few minutes and up to a few working hours.

How to access your course

• Log in with the same mobile number you used at the time of purchase.
• Open the My Courses section to find your purchased course.
• Tap a subject or lesson to start learning. Quizzes are available in the Quizzes section.

Validity

Each course is sold with a clearly mentioned validity (for example, 6 months, 12 months or unlimited). The validity starts from the moment your access is granted. After expiry, the course will no longer be available in your account.

Devices and usage

• Course content can be accessed on supported smartphones and modern web browsers.
• Videos, PDFs and quizzes are streamed through the platform and are not designed to be downloaded or shared outside the app.
• We may apply reasonable limits to discourage account sharing and content piracy.

Restrictions

Access to a course may be paused or revoked if the account is found to be in violation of our Terms — for example, sharing logins, redistributing content, or fraudulent payments.

Did not receive access?

If your payment is successful but the course did not unlock within a reasonable time, please contact support@addaacademy.in or WhatsApp +91-90000-00000 with your registered mobile number and the payment reference. Our team will resolve it within 24–48 working hours.